{"id":294,"date":"2025-08-25T09:50:39","date_gmt":"2025-08-25T07:50:39","guid":{"rendered":"https:\/\/eventshub.co.za\/?page_id=294"},"modified":"2025-08-25T09:56:09","modified_gmt":"2025-08-25T07:56:09","slug":"legal","status":"publish","type":"page","link":"https:\/\/eventshub.co.za\/index.php\/legal\/","title":{"rendered":"Legal"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<h2 data-start=\"327\" data-end=\"349\"><strong data-start=\"330\" data-end=\"349\">Terms of Use<\/strong><\/h2>\n<p><strong data-start=\"330\" data-end=\"349\"><\/strong><\/p>\n<ul data-start=\"350\" data-end=\"1458\">\n<li data-start=\"350\" data-end=\"509\">\n<p data-start=\"352\" data-end=\"509\"><strong data-start=\"352\" data-end=\"375\">Acceptance of Terms<\/strong><br data-start=\"375\" data-end=\"378\" \/>By accessing or using EventsHub\u2019s services, you agree to these Terms of Use. If you do not agree, you may not use our services.<\/p>\n<\/li>\n<li data-start=\"510\" data-end=\"684\">\n<p data-start=\"512\" data-end=\"684\"><strong data-start=\"512\" data-end=\"535\">Service Description<\/strong><br data-start=\"535\" data-end=\"538\" \/>EventsHub provides venue rental services for professional and private events, including auditoriums, conference halls, and other event spaces.<\/p>\n<\/li>\n<li data-start=\"685\" data-end=\"949\">\n<p data-start=\"687\" data-end=\"714\"><strong data-start=\"687\" data-end=\"712\">User Responsibilities<\/strong><\/p>\n<ul data-start=\"717\" data-end=\"949\">\n<li data-start=\"717\" data-end=\"785\">\n<p data-start=\"719\" data-end=\"785\">You are responsible for the accuracy of all booking information.<\/p>\n<\/li>\n<li data-start=\"788\" data-end=\"860\">\n<p data-start=\"790\" data-end=\"860\">You must comply with all applicable laws and venue rules during use.<\/p>\n<\/li>\n<li data-start=\"863\" data-end=\"949\">\n<p data-start=\"865\" data-end=\"949\">You agree not to use the venues for unlawful, hazardous, or disruptive activities.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"950\" data-end=\"1152\">\n<p data-start=\"952\" data-end=\"1152\"><strong data-start=\"952\" data-end=\"965\">Liability<\/strong><br data-start=\"965\" data-end=\"968\" \/>EventsHub is not liable for loss, damage, or injury arising from use of the venues, except where required by law. Users are responsible for their guests, equipment, and activities.<\/p>\n<\/li>\n<li data-start=\"1153\" data-end=\"1302\">\n<p data-start=\"1155\" data-end=\"1302\"><strong data-start=\"1155\" data-end=\"1168\">Indemnity<\/strong><br data-start=\"1168\" data-end=\"1171\" \/>You agree to indemnify and hold EventsHub harmless against any claims, damages, or expenses arising from your use of the venue.<\/p>\n<\/li>\n<li data-start=\"1303\" data-end=\"1458\">\n<p data-start=\"1305\" data-end=\"1458\"><strong data-start=\"1305\" data-end=\"1319\">Amendments<\/strong><br data-start=\"1319\" data-end=\"1322\" \/>EventsHub reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<h2 data-start=\"1465\" data-end=\"1489\"><strong data-start=\"1468\" data-end=\"1489\">Privacy Policy<\/strong><\/h2>\n<p><strong data-start=\"1468\" data-end=\"1489\"><\/strong><\/p>\n<ul data-start=\"1490\" data-end=\"2337\">\n<li data-start=\"1490\" data-end=\"1713\">\n<p data-start=\"1492\" data-end=\"1520\"><strong data-start=\"1492\" data-end=\"1518\">Information We Collect<\/strong><\/p>\n<ul data-start=\"1523\" data-end=\"1713\">\n<li data-start=\"1523\" data-end=\"1584\">\n<p data-start=\"1525\" data-end=\"1584\">Personal details (name, contact information) for booking.<\/p>\n<\/li>\n<li data-start=\"1587\" data-end=\"1658\">\n<p data-start=\"1589\" data-end=\"1658\">Payment details (processed securely through third-party providers).<\/p>\n<\/li>\n<li data-start=\"1661\" data-end=\"1713\">\n<p data-start=\"1663\" data-end=\"1713\">Usage data (e.g., browsing and booking history).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1714\" data-end=\"1907\">\n<p data-start=\"1716\" data-end=\"1749\"><strong data-start=\"1716\" data-end=\"1747\">How We Use Your Information<\/strong><\/p>\n<ul data-start=\"1752\" data-end=\"1907\">\n<li data-start=\"1752\" data-end=\"1789\">\n<p data-start=\"1754\" data-end=\"1789\">To process bookings and payments.<\/p>\n<\/li>\n<li data-start=\"1792\" data-end=\"1852\">\n<p data-start=\"1794\" data-end=\"1852\">To communicate with you about reservations and services.<\/p>\n<\/li>\n<li data-start=\"1855\" data-end=\"1907\">\n<p data-start=\"1857\" data-end=\"1907\">To improve our services and customer experience.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1908\" data-end=\"2123\">\n<p data-start=\"1910\" data-end=\"1938\"><strong data-start=\"1910\" data-end=\"1936\">Sharing of Information<\/strong><\/p>\n<ul data-start=\"1941\" data-end=\"2123\">\n<li data-start=\"1941\" data-end=\"1970\">\n<p data-start=\"1943\" data-end=\"1970\">We do not sell your data.<\/p>\n<\/li>\n<li data-start=\"1973\" data-end=\"2069\">\n<p data-start=\"1975\" data-end=\"2069\">We may share information with service providers (payment processors, verification services).<\/p>\n<\/li>\n<li data-start=\"2072\" data-end=\"2123\">\n<p data-start=\"2074\" data-end=\"2123\">We may disclose information if required by law.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"2124\" data-end=\"2234\">\n<p data-start=\"2126\" data-end=\"2234\"><strong data-start=\"2126\" data-end=\"2143\">Data Security<\/strong><br data-start=\"2143\" data-end=\"2146\" \/>We use reasonable technical and organizational measures to protect your information.<\/p>\n<\/li>\n<li data-start=\"2235\" data-end=\"2337\">\n<p data-start=\"2237\" data-end=\"2337\"><strong data-start=\"2237\" data-end=\"2252\">Your Rights<\/strong><br data-start=\"2252\" data-end=\"2255\" \/>You may request access, correction, or deletion of your data by contacting us.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 data-start=\"2344\" data-end=\"2368\"><strong data-start=\"2347\" data-end=\"2368\">Pricing Policy<\/strong><\/h2>\n<p><strong data-start=\"2347\" data-end=\"2368\"><\/strong><\/p>\n<ul data-start=\"2369\" data-end=\"2803\">\n<li data-start=\"2369\" data-end=\"2453\">\n<p data-start=\"2371\" data-end=\"2453\">Venue rental pricing is displayed on our platform or communicated via quotation.<\/p>\n<\/li>\n<li data-start=\"2454\" data-end=\"2535\">\n<p data-start=\"2456\" data-end=\"2535\">Prices may vary depending on location, size, duration, and services required.<\/p>\n<\/li>\n<li data-start=\"2536\" data-end=\"2620\">\n<p data-start=\"2538\" data-end=\"2620\">Additional charges may apply for overtime use, security, cleaning, or equipment.<\/p>\n<\/li>\n<li data-start=\"2621\" data-end=\"2685\">\n<p data-start=\"2623\" data-end=\"2685\">All prices include applicable taxes unless otherwise stated.<\/p>\n<\/li>\n<li data-start=\"2686\" data-end=\"2803\">\n<p data-start=\"2688\" data-end=\"2803\">EventsHub reserves the right to adjust pricing without prior notice, but confirmed bookings will not be affected.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 data-start=\"2810\" data-end=\"2833\"><strong data-start=\"2813\" data-end=\"2833\">Refund Policy<\/strong><\/h2>\n<p><strong data-start=\"2813\" data-end=\"2833\"><\/strong><\/p>\n<ul data-start=\"2834\" data-end=\"3162\">\n<li data-start=\"2834\" data-end=\"2897\">\n<p data-start=\"2836\" data-end=\"2897\">Refunds are subject to the Cancellation Policy (see below).<\/p>\n<\/li>\n<li data-start=\"2898\" data-end=\"2959\">\n<p data-start=\"2900\" data-end=\"2959\">Refunds will be processed to the original payment method.<\/p>\n<\/li>\n<li data-start=\"2960\" data-end=\"3059\">\n<p data-start=\"2962\" data-end=\"3059\">Non-refundable fees (e.g., booking fees, administrative charges) will be specified at checkout.<\/p>\n<\/li>\n<li data-start=\"3060\" data-end=\"3162\">\n<p data-start=\"3062\" data-end=\"3162\">EventsHub reserves the right to withhold refunds in cases of damage, breach of terms, or no-shows.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 data-start=\"3169\" data-end=\"3198\"><strong data-start=\"3172\" data-end=\"3198\">Cancellation Policy<\/strong><\/h2>\n<p><strong data-start=\"3172\" data-end=\"3198\"><\/strong><\/p>\n<ul data-start=\"3199\" data-end=\"3810\">\n<li data-start=\"3199\" data-end=\"3500\">\n<p data-start=\"3201\" data-end=\"3227\"><strong data-start=\"3201\" data-end=\"3225\">Client Cancellations<\/strong><\/p>\n<ul data-start=\"3230\" data-end=\"3500\">\n<li data-start=\"3230\" data-end=\"3342\">\n<p data-start=\"3232\" data-end=\"3342\">Cancellations made <strong data-start=\"3251\" data-end=\"3270\">14 days or more<\/strong> before the booking date: Full refund (excluding non-refundable fees).<\/p>\n<\/li>\n<li data-start=\"3345\" data-end=\"3418\">\n<p data-start=\"3347\" data-end=\"3418\">Cancellations made <strong data-start=\"3366\" data-end=\"3379\">7\u201313 days<\/strong> before the booking date: 50% refund.<\/p>\n<\/li>\n<li data-start=\"3421\" data-end=\"3500\">\n<p data-start=\"3423\" data-end=\"3500\">Cancellations made <strong data-start=\"3442\" data-end=\"3462\">less than 7 days<\/strong> before the booking date: No refund.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"3501\" data-end=\"3677\">\n<p data-start=\"3503\" data-end=\"3677\"><strong data-start=\"3503\" data-end=\"3530\">EventsHub Cancellations<\/strong><br data-start=\"3530\" data-end=\"3533\" \/>If EventsHub must cancel due to unforeseen circumstances (e.g., venue unavailability), a full refund or rescheduling option will be offered.<\/p>\n<\/li>\n<li data-start=\"3678\" data-end=\"3810\">\n<p data-start=\"3680\" data-end=\"3810\"><strong data-start=\"3680\" data-end=\"3696\">Rescheduling<\/strong><br data-start=\"3696\" data-end=\"3699\" \/>Clients may request rescheduling (subject to availability) up to 7 days before the booking. Fees may apply.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 data-start=\"215\" data-end=\"257\"><strong data-start=\"218\" data-end=\"257\">Limitation of Liability &amp; Waiver<\/strong><\/h2>\n<p><strong data-start=\"218\" data-end=\"257\"><\/strong><\/p>\n<ul data-start=\"258\" data-end=\"1857\">\n<li data-start=\"258\" data-end=\"553\">\n<p data-start=\"260\" data-end=\"287\"><strong data-start=\"260\" data-end=\"285\">Venue Condition &amp; Use<\/strong><\/p>\n<ul data-start=\"290\" data-end=\"553\">\n<li data-start=\"290\" data-end=\"431\">\n<p data-start=\"292\" data-end=\"431\">Venues are provided \u201cas is\u201d and EventsHub makes no warranties, express or implied, regarding suitability for a specific event or purpose.<\/p>\n<\/li>\n<li data-start=\"434\" data-end=\"553\">\n<p data-start=\"436\" data-end=\"553\">Clients are responsible for inspecting the venue before use and raising any concerns in writing prior to the event.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"555\" data-end=\"796\">\n<p data-start=\"557\" data-end=\"586\"><strong data-start=\"557\" data-end=\"584\">Damage &amp; Responsibility<\/strong><\/p>\n<ul data-start=\"589\" data-end=\"796\">\n<li data-start=\"589\" data-end=\"710\">\n<p data-start=\"591\" data-end=\"710\">Clients are fully responsible for any damage caused to the venue, equipment, or property during their booking period.<\/p>\n<\/li>\n<li data-start=\"713\" data-end=\"796\">\n<p data-start=\"715\" data-end=\"796\">Any damage, loss, or excessive cleaning required will be charged to the client.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"798\" data-end=\"1067\">\n<p data-start=\"800\" data-end=\"825\"><strong data-start=\"800\" data-end=\"823\">Safety &amp; Compliance<\/strong><\/p>\n<ul data-start=\"828\" data-end=\"1067\">\n<li data-start=\"828\" data-end=\"959\">\n<p data-start=\"830\" data-end=\"959\">Clients are responsible for ensuring that their event complies with all applicable laws, regulations, permits, and venue rules.<\/p>\n<\/li>\n<li data-start=\"962\" data-end=\"1067\">\n<p data-start=\"964\" data-end=\"1067\">Clients must manage the conduct and safety of all attendees, contractors, and suppliers at the venue.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1069\" data-end=\"1281\">\n<p data-start=\"1071\" data-end=\"1086\"><strong data-start=\"1071\" data-end=\"1084\">Insurance<\/strong><\/p>\n<ul data-start=\"1089\" data-end=\"1281\">\n<li data-start=\"1089\" data-end=\"1219\">\n<p data-start=\"1091\" data-end=\"1219\">Clients are encouraged to obtain appropriate event insurance, including liability, property damage, and cancellation coverage.<\/p>\n<\/li>\n<li data-start=\"1222\" data-end=\"1281\">\n<p data-start=\"1224\" data-end=\"1281\">EventsHub does not provide insurance for client events.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1283\" data-end=\"1594\">\n<p data-start=\"1285\" data-end=\"1354\"><strong data-start=\"1285\" data-end=\"1308\">Waiver of Liability<\/strong><br data-start=\"1308\" data-end=\"1311\" \/>To the maximum extent permitted by law:<\/p>\n<ul data-start=\"1357\" data-end=\"1594\">\n<li data-start=\"1357\" data-end=\"1485\">\n<p data-start=\"1359\" data-end=\"1485\">EventsHub shall not be liable for any injury, accident, illness, loss, theft, or damage occurring during the client\u2019s event.<\/p>\n<\/li>\n<li data-start=\"1488\" data-end=\"1594\">\n<p data-start=\"1490\" data-end=\"1594\">Clients waive any claim against EventsHub, its staff, or partners arising out of the use of the venue.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1596\" data-end=\"1857\">\n<p data-start=\"1598\" data-end=\"1857\"><strong data-start=\"1598\" data-end=\"1615\">Force Majeure<\/strong><br data-start=\"1615\" data-end=\"1618\" \/>EventsHub shall not be held liable for failure to provide the venue or services due to events beyond its reasonable control, including but not limited to natural disasters, power outages, strikes, pandemics, or government restrictions.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1 data-start=\"162\" data-end=\"186\"><strong data-start=\"164\" data-end=\"186\">Website Disclaimer<\/strong><\/h1>\n<p><strong data-start=\"164\" data-end=\"186\"><\/strong><\/p>\n<ul data-start=\"188\" data-end=\"1875\">\n<li data-start=\"188\" data-end=\"541\">\n<p data-start=\"190\" data-end=\"541\"><strong data-start=\"190\" data-end=\"218\">General Information Only<\/strong><br data-start=\"218\" data-end=\"221\" \/>The information provided on the EventsHub website is for general informational purposes only. While we strive to ensure accuracy and completeness, EventsHub makes no guarantees regarding the reliability, suitability, or availability of any information, products, services, or related graphics contained on this site.<\/p>\n<\/li>\n<li data-start=\"543\" data-end=\"768\">\n<p data-start=\"545\" data-end=\"768\"><strong data-start=\"545\" data-end=\"571\">No Professional Advice<\/strong><br data-start=\"571\" data-end=\"574\" \/>Content on this website does not constitute legal, financial, or professional advice. Users should seek appropriate advice before making decisions based on information provided by EventsHub.<\/p>\n<\/li>\n<li data-start=\"770\" data-end=\"996\">\n<p data-start=\"772\" data-end=\"996\"><strong data-start=\"772\" data-end=\"800\">Availability of Services<\/strong><br data-start=\"800\" data-end=\"803\" \/>EventsHub does not guarantee that all venues or services shown on the website will be available at all times. Bookings are only confirmed once payment and written confirmation are received.<\/p>\n<\/li>\n<li data-start=\"998\" data-end=\"1209\">\n<p data-start=\"1000\" data-end=\"1209\"><strong data-start=\"1000\" data-end=\"1021\">Third-Party Links<\/strong><br data-start=\"1021\" data-end=\"1024\" \/>Our website may contain links to external sites that are not provided or maintained by EventsHub. We are not responsible for the accuracy, security, or content of external websites.<\/p>\n<\/li>\n<li data-start=\"1211\" data-end=\"1445\">\n<p data-start=\"1213\" data-end=\"1445\"><strong data-start=\"1213\" data-end=\"1240\">Limitation of Liability<\/strong><br data-start=\"1240\" data-end=\"1243\" \/>To the fullest extent permitted by law, EventsHub shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.<\/p>\n<\/li>\n<li data-start=\"1447\" data-end=\"1671\">\n<p data-start=\"1449\" data-end=\"1671\"><strong data-start=\"1449\" data-end=\"1471\">Viruses &amp; Security<\/strong><br data-start=\"1471\" data-end=\"1474\" \/>While we take reasonable precautions, EventsHub cannot guarantee that the website is free of viruses, malware, or other harmful components. Users access and download material at their own risk.<\/p>\n<\/li>\n<li data-start=\"1673\" data-end=\"1875\">\n<p data-start=\"1675\" data-end=\"1875\"><strong data-start=\"1675\" data-end=\"1700\">Updates to Disclaimer<\/strong><br data-start=\"1700\" data-end=\"1703\" \/>EventsHub reserves the right to modify this Website Disclaimer at any time without notice. Continued use of the website signifies acceptance of the most recent version.<\/p>\n<\/li>\n<\/ul>\n<p><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"<p>Terms of Use Acceptance of TermsBy accessing or using EventsHub\u2019s services, you agree to these Terms of Use. If you do not agree, you may not use our services. Service DescriptionEventsHub provides venue rental services for professional and private events, including auditoriums, conference halls, and other event spaces. User Responsibilities You are responsible for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Gifts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-294","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Legal - Events Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eventshub.co.za\/index.php\/legal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal - Events Hub\" \/>\n<meta property=\"og:description\" content=\"Terms of Use Acceptance of TermsBy accessing or using EventsHub\u2019s services, you agree to these Terms of Use. If you do not agree, you may not use our services. Service DescriptionEventsHub provides venue rental services for professional and private events, including auditoriums, conference halls, and other event spaces. User Responsibilities You are responsible for the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eventshub.co.za\/index.php\/legal\/\" \/>\n<meta property=\"og:site_name\" content=\"Events Hub\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-25T07:56:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eventshub.co.za\/index.php\/legal\/\",\"url\":\"https:\/\/eventshub.co.za\/index.php\/legal\/\",\"name\":\"Legal - Events Hub\",\"isPartOf\":{\"@id\":\"https:\/\/eventshub.co.za\/#website\"},\"datePublished\":\"2025-08-25T07:50:39+00:00\",\"dateModified\":\"2025-08-25T07:56:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/eventshub.co.za\/index.php\/legal\/#breadcrumb\"},\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eventshub.co.za\/index.php\/legal\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eventshub.co.za\/index.php\/legal\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eventshub.co.za\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Legal\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eventshub.co.za\/#website\",\"url\":\"https:\/\/eventshub.co.za\/\",\"name\":\"eventshub.co.za\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/eventshub.co.za\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eventshub.co.za\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ZA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/eventshub.co.za\/#organization\",\"name\":\"Events Hub\",\"url\":\"https:\/\/eventshub.co.za\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/eventshub.co.za\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/eventshub.co.za\/wp-content\/uploads\/2025\/07\/Asset-14Events-Hub-Logos.png\",\"contentUrl\":\"https:\/\/eventshub.co.za\/wp-content\/uploads\/2025\/07\/Asset-14Events-Hub-Logos.png\",\"width\":810,\"height\":129,\"caption\":\"Events Hub\"},\"image\":{\"@id\":\"https:\/\/eventshub.co.za\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Legal - Events Hub","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eventshub.co.za\/index.php\/legal\/","og_locale":"en_US","og_type":"article","og_title":"Legal - Events Hub","og_description":"Terms of Use Acceptance of TermsBy accessing or using EventsHub\u2019s services, you agree to these Terms of Use. If you do not agree, you may not use our services. Service DescriptionEventsHub provides venue rental services for professional and private events, including auditoriums, conference halls, and other event spaces. User Responsibilities You are responsible for the [&hellip;]","og_url":"https:\/\/eventshub.co.za\/index.php\/legal\/","og_site_name":"Events Hub","article_modified_time":"2025-08-25T07:56:09+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/eventshub.co.za\/index.php\/legal\/","url":"https:\/\/eventshub.co.za\/index.php\/legal\/","name":"Legal - Events Hub","isPartOf":{"@id":"https:\/\/eventshub.co.za\/#website"},"datePublished":"2025-08-25T07:50:39+00:00","dateModified":"2025-08-25T07:56:09+00:00","breadcrumb":{"@id":"https:\/\/eventshub.co.za\/index.php\/legal\/#breadcrumb"},"inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eventshub.co.za\/index.php\/legal\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/eventshub.co.za\/index.php\/legal\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/eventshub.co.za\/"},{"@type":"ListItem","position":2,"name":"Legal"}]},{"@type":"WebSite","@id":"https:\/\/eventshub.co.za\/#website","url":"https:\/\/eventshub.co.za\/","name":"eventshub.co.za","description":"","publisher":{"@id":"https:\/\/eventshub.co.za\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eventshub.co.za\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ZA"},{"@type":"Organization","@id":"https:\/\/eventshub.co.za\/#organization","name":"Events Hub","url":"https:\/\/eventshub.co.za\/","logo":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/eventshub.co.za\/#\/schema\/logo\/image\/","url":"https:\/\/eventshub.co.za\/wp-content\/uploads\/2025\/07\/Asset-14Events-Hub-Logos.png","contentUrl":"https:\/\/eventshub.co.za\/wp-content\/uploads\/2025\/07\/Asset-14Events-Hub-Logos.png","width":810,"height":129,"caption":"Events Hub"},"image":{"@id":"https:\/\/eventshub.co.za\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/pages\/294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=294"}],"version-history":[{"count":4,"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/pages\/294\/revisions"}],"predecessor-version":[{"id":353,"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/pages\/294\/revisions\/353"}],"wp:attachment":[{"href":"https:\/\/eventshub.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}